Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Primal Freeze-Dried Raw Dog Food Nuggets deliver a convenient, shelf-stable way to feed your dog high-quality, real-food nutrition without refrigeration. Crafted with grass-fed, antibiotic-free beef raised without steroids or added hormones and complemented by USDA organic fruits and vegetables, this grain-free formula brings the aroma and texture of a natural diet into your home. The minimally processed nuggets are designed for easy crumbling and serving, making mealtime feel less like a chore and more like a nutrient-rich experience for your canine companion.
For many dogs, these nuggets offer a familiar meaty aroma and a satisfying crunch when served as a complete meal. As a topper, they add texture and flavor to existing meals, which can make mealtime more engaging. When rehydrated, the product can resemble a richer, naturally textured diet that aligns with your dog’s instinctual preferences. Because the formula emphasizes real foods and minimal processing, you may notice subtle changes in appetite, coat texture, or stool consistency as part of a balanced feeding plan.
Crafted in the USA with real, whole-food ingredients, this Primal offering avoids synthetic vitamins or minerals, artificial flavors, colors, or preservatives. It also steers clear of corn, wheat, soy, lentils, and legumes, making it a versatile option for many dogs with varying dietary needs. While results can vary by individual dog, many guardians appreciate the straightforward, nutrient-dense profile of these freeze-dried nuggets as part of a consistent feeding plan.
Q: What is Primal Freeze-Dried Raw Dog Food Nuggets used for?
A: They can serve as a complete meal, a crumble-on topper, or a treat, offering convenient, shelf-stable nutrition.
Q: What makes Primal Nuggets different?
A: Grass-fed beef with antibiotic-free, hormone-free production; grain-free; real fruits/vegetables; no artificial additives; made in the USA.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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