Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Primal Freeze-Dried Raw Dog Food Nuggets deliver a premium, minimally processed meal experience. Crafted with grass-fed, antibiotic-free beef raised without steroids or added hormones, and paired with USDA organic fruits and vegetables, this grain-free formula emphasizes real, whole-food ingredients. The shelf-stable nuggets are designed for busy pet parents who want nutrition that’s easy to store and quick to serve.
Compared with traditional kibble, the freeze-dried approach preserves natural flavor and nutrients, aiming for higher digestibility and efficient nutrient absorption. You may notice your dog enjoying a texture closer to a fresh meal, whether fed as a complete dish or crumbled as a topper. While individual results vary, many owners report more enthusiastic meals and a smoother transition from kibble when introducing raw-inspired nutrition.
Crafted in the USA with real, whole-food ingredients, this Primal option aligns with a grain-free approach and avoids common fillers. It’s designed to be a flexible addition to your dog’s diet—one that can accompany a variety of feeding routines while supporting convenient, high-protein raw-inspired nutrition. As with any dietary change, introduce gradually and observe how your dog responds.
Q: What is Primal Freeze Dried Raw Dog Food Nuggets Beef made of?
A: It uses grass-fed, antibiotic-free beef with USDA organic fruits and vegetables; grain-free and free from artificial flavors, colors, preservatives, and common fillers.
Q: How should I serve Primal Nuggets?
A: Use as a complete meal, crumble on to meals as a topper, or offer as a treat; rehydrate nuggets for best texture before serving.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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