Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Primal Kibble in The Raw brings the best of freeze-dried raw nutrition into a convenient dry-form your cat can enjoy without the extra steps. The freeze-drying process preserves natural flavor and nutrients from real meat while eliminating the need for high-heat cooking. This approach aims to deliver a nutrient-dense profile that can align with your cat’s natural cravings and everyday energy needs, all in a dry kibble that stays easy to portion and store.
What sets this recipe apart is its emphasis on real, whole foods and straightforward ingredients. The first ingredient is cage-free, freeze-dried raw chicken, providing high-quality protein to help support lean muscle development and satisfy a cat’s instinct for meat. Alongside the protein, you’ll find whole fruits and vegetables like carrot, sweet potato, and kale—ingredients you recognize from your own kitchen. There are no grains, legumes, or artificial additives, and no synthetic vitamins or fillers. The result is a minimally processed formula that aims to keep natural nutrients intact while delivering digestible, balanced nutrition for daily meals.
For busy households, the product offers practical feeding options without sacrificing nutrition. The dry form travels well, stores easily, and can be portioned to fit your cat’s daily routine. Paired with a healthy feeding schedule, this recipe may help support daily wellness through a combination of protein, plant-based nutrients, and careful processing.
Crafted in the USA, this formula reflects Primal Pet Foods’ commitment to quality and transparency. While outcomes vary by cat, you may notice a satisfying texture, appealing aroma, and consistent palatability that fits a range of adult and senior feline appetites. If you’re exploring a diet that leans on real ingredients with minimal processing, this option is designed to be a practical, results-oriented choice without overpromising outcomes.
Q: What makes Primal Kibble in The Raw different from traditional dry cat food?
A: It uses freeze-dried raw chicken and real whole foods for nutrient-dense, digestible nutrition.
Q: Is this cat food ready to serve straight from the bag?
A: Yes—it's scoop-and-serve, with no thawing or hydration needed.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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