Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The PROHEAR 2024 update brings a carefully engineered solution for dogs that encounter loud moments in daily life and special occasions. After tests in thunderstorms, during fireworks, and at noisy construction sites, these earmuffs were redesigned to balance protection with comfort. They aim to soften the jarring sights and sounds that can startle dogs, helping you both stay calm in busy moments.
From a winter stroll to a car ride during a thunderstorm, these earmuffs are built to travel with your dog. They can be worn during fireworks, loud parades, or noisy camping trips, helping reduce sensory overload so your dog can focus on the moment rather than the din. The lightweight shell and soft interior are designed for longer wear without overheating the ears, even as temperatures drop outside.
While not a medical device, the 28 dB hearing protection is designed to blunt sudden noises that dogs typically react to. You may notice your dog appear less startled in noisy moments and enjoy more relaxed outdoor routines during celebrations, storms, and other high-noise events.
The interior uses high-density acoustic cotton to cushion ears while the ABS shell provides rigidity for durability. The design aims for a comfortable seal without excessive pressure. The adjustable elastic band has been refined for easy sizing across dogs and seasons.
For winter outings or car trips near busy streets, these earmuffs are quick to put on and stay in place. If a dog has longer ears, try wearing part of the ear outside the earmuff and fine-tune the band for a stable, comfortable feel.
Owners often report a softer startle response to sudden noises, making fireworks nights more comfortable and outdoor adventures simpler to manage. Remember that each dog is unique, so experimenting with size and color can help you find the best fit for your companion.
Q: What sizes are available for PROHEAR Dog Ear Muffs?
A: Sizes: Small, Medium, and Large; use the included size chart for the best fit.
Q: Which colors can I choose?
A: Colors available: blue, pink, and black to suit your dog’s look and your preference.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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