Trusted Pet Store Canada
Fast Shipping Canada




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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Every pet owner knows that feeding time can produce more splashes than smiles. The Ptlom Dog Food Mat is designed to cut down on mess at the source, featuring raised edges that guide spills back onto the mat so floors stay cleaner between quick cleanups. This thoughtful design is especially helpful for curious puppies learning to dine or homes with multiple pets sharing a space. With fewer drips and dribbles around bowls, you’ll likely spend less time sweeping and more time enjoying peaceful meals with your furry friends.
Crafted from food-grade silicone, the mat is waterproof and stays firmly in place during meals thanks to a reliable non-slip surface. It holds two bowls side by side, making it practical for small, medium, and large dogs, or even a dog-and-cat setup. The silicone feel is gentle on bowls yet sturdy enough for daily use, and the material remains non-toxic and pet-friendly for everyday meals and snacks.
This mat isn’t just for bowls. Its generous surface works with a variety of bowl shapes and pet supplies. Use it under food and water bowls, beside a cat fountain to catch drips, at a feeder station, or near a litter box to keep spills contained. The result is a tidier feeding zone and a faster, less-frustrating cleanup after meals or playtime around chowtime corners.
Cleaning is simple: wipe with a damp cloth, rinse under running water, or place the mat in the dishwasher for a deeper clean. When not in use, roll it up for compact storage or grab-and-go during trips or outdoor meals. The mat is designed for everyday pet life without adding clutter.
Note: Benefits are described as possibilities based on design and materials, not guarantees. Individual results may vary with pet size, behavior, and routine.
Q: Is this mat suitable for both dogs and cats?
A: Yes—it's a silicone mat that holds two bowls and helps contain spills for pets of all sizes.
Q: How should I clean the mat?
A: Wipe with a cloth, rinse, or place in the dishwasher for quick cleanup.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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