Trusted Pet Store Canada
Fast Shipping Canada



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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Ptlom Pet Placemat is a white, waterproof silicone mat designed to keep your dog’s or cat’s feeding area neat and dry. The surface feels cool to the touch and wipes clean with ease after meals. Measuring about 18" by 12", it provides ample coverage for standard bowls while leaving room for a small water dish and a little wiggle room for paws and tails during mealtime.
Crafted with an anti-overflow edge, this mat channels spills away from the floor, helping you keep the feeding area cleaner and reducing the cleanup workload after busy meals. A thicker, non-slip cushion helps anchor bowls in place so eager eaters don’t push or slide them around as they dine.
The silicone surface resists crumbs and splashes, making post-meal maintenance quick. If you prefer brushing, ordinary kitchen brushes work well, and a quick rinse or wipe leaves the mat ready for the next meal.
Designed to work with small, medium, and large bowls, the placemat adapts to different feeding setups. Its crisp white finish adds a tidy look to any kitchen or feeding corner while blending with existing decor.
To get the best fit, measure your bowls and dishes before purchase. The size note is there to help you decide whether this mat will cover the feeding and watering zones as you envision.
Whether you’re staging a calm morning routine or managing a busy kitchen during peak feeding times, this placemat offers a practical, low-maintenance solution that prioritizes cleanliness and convenience for you and your pets.
Q: Is this placemat suitable for large dogs?
A: Yes, it supports various bowl sizes; check dimensions to confirm fit for your dog.
Q: How do I clean the placemat after meals?
A: Wipe or rinse; the silicone surface cleans quickly with ordinary brushes.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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