Trusted Pet Store Canada
Fast Shipping Canada




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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Mealtime can be messy when pets enthusiastically explore their bowls. The Ptlom Dog Food Mat helps contain spills, splashes, and crumbs, making cleanup faster and floors cleaner after feeding time. Its raised edges act like a shallow wall to catch drips as bowls are nudged and bumped during curious licks.
Made from 100% silicone, the placemat is waterproof and designed for daily use. The non-slip surface helps keep bowls steady, so mealtime stays calm and predictable. The large dish tray can hold two bowls, making it a practical option for homes with more than one pet or when a single feeder serves different meals. The mat’s generous footprint accommodates various bowl sizes, from small dog bowls to larger feeders, while remaining simple to wipe down.
Beyond feeding, this mat shines in versatile roles around the home. Use it under a cat fountain to catch splashes, as a dedicated feeder station for convenient meals, or as a tidy base around litter-box accessories to minimize mess. Cleanup is straightforward: wipe with a cloth, rinse under running water, or place it in the dishwasher. When not in use, roll it up for compact storage or take it along on travel with pets.
Key benefits you may notice include longer intervals between floor cleaning, improved organization of feeding zones, and a quieter, more controlled mealtime experience for both pets and their people. While results vary, the mat offers a dependable, easy-to-maintain option for busy households seeking cleaner living spaces and smoother feeding routines.
Q: What are the key benefits of the Ptlom Dog Food Mat?
A: It features raised edges, waterproof surface, and non-slip stability to help keep feeding areas cleaner and reduce spills.
Q: How many bowls does the large dish tray hold?
A: The large dish tray accommodates two bowls, suitable for most small to large dogs and cats.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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