Trusted Pet Store Canada
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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The PUPCA Cold Laser Therapy Device is a portable, handheld solution crafted for equine care at home or in the stable. It combines two light wavelengths—4 emitters at 808nm near-infrared and 12 emitters at 650nm red light—to offer a versatile treatment option in a compact form. Designed for easy targeting, the device supports routines you can perform between rides, in the trailer, or at the barn, helping you address areas that matter during training and conditioning.
808nm near-infrared light penetrates deeper tissues, while 650nm red light is readily absorbed by surface tissues. Together, they create a dual-wavelength solution that is non-invasive and drug-free, allowing you to tailor sessions to your horse’s needs.
Prepare a clean, dry treatment area on the horse and guide the device along the target lines with a steady, gentle motion. Start with shorter sessions and follow the manual for duration recommendations. If you have questions, reach out for support.
Designed for busy owners, the device is lightweight and quiet, with a cool-to-touch exterior and a straightforward control interface. Its portable form makes it easy to bring to the barn, trailer, or home, enabling quick sessions after rides, rehab periods, or travel between shows.
Owners value the flexibility of dual wavelengths, the non-invasive approach, and the potential convenience of at-home use. While outcomes vary, many riders appreciate adding light therapy into their routine without extra trips to the clinic.
Q: What is the PUPCA Cold Laser Therapy Device designed to treat in horses?
A: It delivers 808nm near-infrared and 650nm red light for at-home care of muscles, tendons, and joints.
Q: What’s included and how easy is it to use?
A: The package includes the handheld unit, charger, user manual, unit holder, and two straps; compact and simple to operate.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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