Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
PupGrade Calming Soft Chews are a soft, turkey flavored chew designed to be easy for dogs to enjoy while offering a gentle, mood-balanced experience. Packed in a grain-free formula, this 180 count bottle avoids wheat, corn, and artificial ingredients, presenting a wholesome treat that fits into daily routines without harsh additives. While individual results vary, many pet parents find these chews to be a convenient option for supporting a more relaxed moment during busy days and new experiences.
These are soft bite-sized chews with a turkey flavor that many dogs eagerly accept, which can simplify daily dosing. Because they are grain-free and free of artificial ingredients, they pair well with a variety of diets while avoiding common fillers. The chewable format makes them easy to add to a daily routine or offer during moments that may benefit from a calmer mood.
These chews are not medicine and are intended as a supplement to daily care. Always follow the product label for recommended amounts and consult a veterinarian if you have concerns about age, health, or ongoing conditions. Store in a cool, dry place to preserve texture and flavor.
Q: What are PupGrade Calming Soft Chews used for?
A: They are intended for occasional nerves and tension, aiming to support a calmer mood and relaxed behavior in dogs.
Q: Are PupGrade Calming Soft Chews suitable for all dogs?
A: They are formulated to be grain-free and free of artificial additives, but check with your vet for age or health considerations.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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