Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The PUPIHOM Pet Window Perch with Stairs blends natural wood craftsmanship with a versatile, multi level design that works for dogs and cats of various sizes. It elevates your pet off the floor, giving them a cozy vantage point for rest, play, and quiet observation — all in a compact footprint that fits indoors.
Constructed from premium solid wood, the perch is built to endure daily use. It can safely support up to 180 lbs, providing a stable throne for lounging, napping, or watching the world go by from a secure height. The smooth finish and sturdy joints emphasize long lasting reliability.
The included 3 step stairs feature non slip mats attached with velcro, delivering a stable route for climbing and stepping down. This design supports small breeds, senior pets, and those with limited mobility, while preserving a clean, minimalist look in your living space.
Position the perch by a sunny window to invite your pet to sunbathe or quietly observe the outdoors. Many pets enjoy the sense of territory and curiosity fulfilled by a comfortable high perch, which can help reduce idle pacing when you’re away.
The top platform offers a roomy sleeping or lounging zone, while the lower level serves as a second rest space or convenient toy storage. With a top platform height of 21.4 inches, it pairs well with most beds or sills. The 20 inch high staircase can stand alone beside a sofa as needed.
Designed for hassle free setup, each wooden board is clearly labeled and the kit includes all necessary parts and tools. After use, wipe the smooth wooden surfaces with a damp cloth and air dry to retain the finish.
Fusing function with style, this perch adds a warm, natural accent to your room while delivering practical benefits: a dedicated space for rest, a safe climbing route, and an extra lounging zone for households with multiple pets. While outcomes vary, you may notice your pets enjoy a new, comfortable vantage point and reduced restlessness during the day.
Q: Is the PUPIHOM Pet Window Perch suitable for different pet sizes?
A: Yes. It supports up to 180 lbs, with a 21.4-inch top platform and a 2-step staircase for easy access.
Q: Is assembly difficult and how should it be cleaned?
A: The unit arrives with labeled pieces and clear instructions; wipe wood with a damp cloth for quick upkeep.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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