Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed for bored indoor cats, Qraxond’s rechargeable, touch-activated toy blends motion, sound, and playful mystery. Two motors drive a fluttering butterfly and a plush tail that vanish and reappear beneath a cover cloth, crafting a dynamic hide-and-seek experience. The combination of unpredictable rotations, gentle sways, and authentic chirps is built to spark curiosity, encourage active chasing, and enrich solo play without requiring constant human involvement.
Three speed modes empower you to tailor the intensity to your cat’s mood. Steady (Blue) delivers calm engagement, Active (Purple) ramps up the energy for a quick burst, and Random (Yellow) keeps your cat guessing with irregular patterns. The color-coded lights act as quick visual cues that help you gauge the session at a glance, making it easier to fit play into busy days.
Your cat calls the shots—literally. A simple tap starts a five-minute play window, then the device rests for roughly 1.5 hours and enters standby until tapped again. This smart cycle helps pace activity while saving battery life, so playtime can fit into your routine without constant supervision.
The built-in 1200 mAh battery supports extended sessions, with a full recharge typically taking about 2.5 hours via the included USB cable and a 5V adapter. An auto on/off routine further extends battery life, ensuring your cat enjoys steady, moderate activity between charges.
In addition to motion, the toy features a built-in speaker that emits authentic bird chirps, enhancing the sense of a live hunt. When paired with fluttering movement and tail swipes, this combination creates an engaging, multi-sensory playcycle that can captivate solo playtime and reduce idle boredom.
Everything you need for ongoing fun comes included: a spare plush tail wand attachment and a USB charging cable. If you ever run into a quality concern, Qraxond offers a straightforward replacement process to keep your cat entertained.
If you’re looking for a self-contained way to enrich your indoor cat’s days, this toy offers a combination of motion, sound, and mystery designed to entertain and engage without making promises about outcomes. It’s a thoughtful addition to a balanced routine, with flexible play that can suit kittens or adult cats alike.
Q: How does the Qraxond Interactive Cat Toy work?
A: Dual motors animate the butterfly and tail; touch activation starts a timed play cycle.
Q: What’s included and how do I charge it?
A: Includes an extra plush tail wand and USB charging cable; charges in about 2.5 hours.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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Welcome to Petiva. The terms “we”, “us”, and “our” refer to ROCKET ONLINE STORE INC., the company operating the Petiva online store and website (the “Services”).
Petiva is powered by Shopify, which enables us to provide our products and services to you.
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ROCKET ONLINE STORE INC.
133 Weber Street North, Suite 327
Waterloo, Ontario, N2J 3G9
Canada
Email: info@petiva.com