Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Qraxond Octopus is built to invite immersive play with a soft plush cover and a motorized ball that bounces in friendly rhythms. A blue light with subtle beeps signals classic play, while a red light with a single beep adds a punchy burst of excitement. The toy is USB-rechargeable and crafted from durable plush, nylon, and silicone, delivering a tangible sense of sturdiness without sacrificing a cozy feel during lively sessions.
Tip: You can open the fur cover by tearing off the Velcro, then access the ball without removing the whole unit.
The built-in motion sensor triggers automatic bouncing for 2 minutes when your dog interacts with the toy, then enters standby until touched again. The fully enclosed internal ball, paired with a protective fur cover, helps shield the electronics from dust and moisture.
With an IP54 rating, the Octopus toy resists water and dust exposure, so playful sessions near water or in light rain won’t derail the fun.
Constructed from durable plush, nylon, and silicone, the toy is designed for safety and long-lasting use in gentle, interactive play. It is not intended for aggressive chewers. Each package includes the octopus plush cover, bouncing ball, USB cable, and a user manual, plus a 1-year free replacement policy for qualifying issues.
Expect a multisensory play experience—soft textures, gentle lights, and engaging motion that can help extend active play and mental stimulation. Benefits are potential outcomes of regular use and supervised sessions, not a guaranteed result.
Q: Is the Qraxond Interactive Octopus Toy suitable for aggressive chewers?
A: Not suitable for aggressive chewers; designed for light chewing and supervised play.
Q: How does the bouncing work and how long does a charge last?
A: Bouncing runs for 2 minutes per trigger with short rests; up to 4 hours of play on a full charge.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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