Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the Rasfalo Cat/Dog Heating Pad, a thoughtfully designed warmth solution for curious pets and chilly days. Its smart features are built to be intuitive for you and reassuring for your pet, helping create cozy moments without fuss.
Choose from 3 temperature levels (40℃/105℉ to 55℃/131℉) to tailor warmth to the room and your pet’s activity. An automatic mode uses a sensor to start heating when needed and enter standby when nothing is detected, helping save energy and reduce overheating concerns.
In manual mode, you can set a 4, 8, or 12-hour timer and still enjoy three temperature levels. The ON function keeps the pad ready when you need it and discourages accidental overheating.
In daily life, the Rasfalo pad feels soft against fur thanks to a plush, ultra-soft flannel cover. A chew-resistant cord and internal design protect curious pets and simplify household use.
Available in two practical sizes—17x17 inches for small animals and 27.6x15.7 inches for small to medium dogs. For best results, place the pad flat on a clean surface and avoid folding during operation. If needed, clean the inner pad with a damp cloth rather than soaking.
Rasfalo products aim to support comfortable, cozy moments for pets and their caregivers, especially on cold days or during rest periods. These features are designed to enhance daily warmth and ease of use, without asserting medical outcomes.
Q: Does the Rasfalo heating pad offer auto shut-off?
A: Yes. It includes auto mode with a smart sensor that powers down after 2 seconds of no object detection.
Q: What sizes are available and how should it be used?
A: Two sizes: 17x17 inches for small pets and 27.6x15.7 inches for small to medium dogs. Unfold flat and avoid folding during use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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