Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed for chilly days, this RC SLL heated bed measures 20 by 20 inches and comes in a neutral gray that blends with most interiors. The built-in thermostat offers nine warmth levels to tailor the feel of the bed to your pet’s mood and the room temperature. Expect a soft, inviting surface that invites your companion to settle in for a restful nap after playtime or exploration.
The plush surface invites curling up, while elevated edges create a cocoon-like feel that helps pets feel tucked in and protected during rest or after a cold outdoor stroll.
The integrated controller maintains comfortable warmth with an auto-shutoff mechanism, and the cord is designed to be chew-resistant, reducing common concerns for curious pets in indoor settings.
Perfect for small to medium dogs and cats, the bed fits well in living rooms, bedrooms, or apartments. The gray hue offers a neutral look that complements a wide range of décor styles while providing a dedicated warm retreat for your companion.
Maintenance is straightforward: the heating element is removable for service or replacement, and the cover is machine-washable, enabling regular cleaning. A non-slip bottom helps the bed stay put on hardwood, tile, or carpet, making it suitable for daily use.
Set it by a sunny window for a warm daytime nook, or near a crate area to offer a familiar, comforting space during weather changes. With nine warmth levels to explore, you can discover a comfortable setting that suits your pet without guaranteeing specific outcomes.
Q: Is this bed suitable for cats as well as dogs?
A: Yes—it's designed for indoor cats and dogs, offering warmth and a secure resting space.
Q: How should I clean the bed?
A: The cover is removable and machine-washable, making cleaning quick and easy.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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