Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Rellaty Cat Water Fountain combines a sleek 304 stainless steel build with practical design cues to support daily hydration for cats and small dogs. Stainless steel offers a smooth, hygienic surface that’s easier to clean and resistant to scratches and corrosion, even after frequent washing at higher temperatures.
Thoughtful engineering meets convenience in a single unit. The large reservoir offers 3.2 liters (108 ounces) of water, meaning fewer refills during busy weeks and when you’re away for a couple of days. A clear high/low water level indicator helps you plan refills, and the package includes one replacement filter to keep water tasting fresh as you go.
Water quality is improved through a robust filtration system that combines a cotton layer, activated carbon, and ion resin to help reduce odors and soften water. A sponge captures pet hair, dirt, and tiny debris, contributing to a purer, healthier-looking water stream for your pet.
The fountain features a 5V ultra-silent pump that runs at about 30 dB, so it won’t startle your pet or disrupt the home. The low-voltage design helps keep electricity use modest, even with extended runtimes.
A double water flow design mimics natural moving water, which many pets find appealing. Flowing water tends to feel cooler and more refreshing, encouraging consistent sipping and potentially supporting regular hydration habits.
Disassembly is straightforward for quick cleaning, and non-pump parts are dishwasher-safe. The pump and filter can be removed for maintenance, with a recommended 2–3 week cycle to replace the filter and clean components. Rellaty backs the product with 18 months of maintenance service and 24/7 customer support.
Q: What material is the fountain made from?
A: The fountain uses 304 stainless steel for durability and easy cleaning.
Q: How much water does it hold and how often should I refill?
A: It holds 108 oz (3.2 L); refills are needed less often, depending on your pet's drinking and time away.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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