Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed for real-life homes, the RIOUSSI washable pee pads pair a gentle texture with a three-layer construction that helps manage moisture and protect floors during potty sessions. The top layer absorbs quickly, drawing dampness away from paws, while a dedicated core and a leakproof barrier help keep surfaces dry. The result is a calm, clean space for both pets and owners, with a soft touch that dogs can feel is comfortable under their paws.
The pads feature a soft material that makes indoor potty training more pleasant for your dog. A non-slip bottom helps keep the pad in place on wood, tile, or carpet, so training stays consistent. The light gray surface with a charming star pattern blends with most home decor while remaining practical for daily use.
Use these pads for potty training puppies, whelping scenarios, or protection for crates, car seats, mattresses, or furniture. They’re designed to be reused, which can reduce ongoing purchases of disposables over time while still offering a practical, cozy option for pets and households.
Note: While this product is designed to support cleaner interiors and easier routines, individual results will vary. The pads offer a practical possibility to reduce mess and simplify care, rather than a guaranteed outcome.
Q: Are these pee pads reusable and easy to clean?
A: Yes. They are machine washable and designed to come out clean; hang dry to preserve softness.
Q: Will the pad stay in place on slick floors?
A: The non-slip bottom helps prevent sliding, keeping the pad where you place it during training.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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