Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Ruffwear Hitch Hiker is a smart two-in-one leash and hitching system designed for outdoor living. Built from climbing-inspired rope and finished in Slate Blue, it sits comfortably at your waist for hands-free control while you hike, camp, or explore with your dog. Its compact design hides a robust set of features that adapt to changing terrains and moods of the day.
Switching between a leash and a hitch is intuitive, thanks to an ergonomic HitchLock that locks the rope under tension when you need it most. You can adjust the length on the fly by manually taking in or letting out slack, so you’re always in command without breaking your rhythm on the trail. The system uses a light, strong, lockable Crux Clip to attach to a collar or harness, providing a secure connection without added bulk. A 12-foot stretch of reflective kernmantle rope adds visibility and resilience for early-morning estuaries or late-afternoon adventures.
Whether you’re navigating rocky switchbacks, stopping for a rest, or sharing gear with your hiking partner, the Hitch Hiker blends flexibility with rugged construction. The stow bag keeps the rope tail neatly tucked away and protected from the elements, while the reflective rope helps you stay aware of your dog in low-light moments.
Designed for outdoor enthusiasts who value adaptability and durability, this system expands how you explore with your dog—from family hikes to weekend camping and beyond—without promising guaranteed results, but with practical, real-world benefits you might notice during use.
Q: What is the Hitch Hiker designed for?
A: A two-in-one leash and hitching system for versatile, hands-free outdoor use with your dog.
Q: How long is the rope and the overall length?
A: The rope is 12 feet long; the total system length is 36 feet (12 meters).
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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