Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed for dogs that tackle trails, work tasks, or daily errands, the Ruffwear Web Master harness blends a rugged frame with thoughtful features to deliver steady control and comfort. In River Rock Green and sized small, this harness balances durability with a secure, comfortable fit that can keep up with both vigorous excursions and calmer strolls.
A standout element is the reinforced lift handle, which is padded for comfort and positioned to offer balanced assistance when lifting your dog over obstacles, helping them enter a vehicle, or steadying them on tricky terrain. This is paired with a full-weight distribution system through chest and belly panels, so weight is spread evenly for stability during transitions or when navigating uneven ground.
Getting the fit right matters on every outing. A sizing chart image and a how-to-fit video guide you through measuring your dog accurately. When the harness sits snugly across the chest and belly, you’ll typically experience smoother control, more confident handling, and less shifting during movement.
In daily life or on rugged trails, this harness can support a range of activities. Use it to assist dogs during mobility tasks on scrambles, help with getting in and out of vehicles after a long hike, or provide stable guidance on uneven surfaces. For aging dogs, or those recovering from injury, the design promotes balance and controlled movement without restricting natural motion. When you’re training or simply enjoying a walk, the combination of front and back leash options offers flexible control tailored to the moment.
The Web Master is built to endure outdoor living — rugged, breathable materials provide long wear while maintaining comfort. Reflective trim increases visibility in low-light settings, and the River Rock Green color offers a practical, outdoor-ready look for adventures at any time of day.
Maintenance is simple: rinse after exposure to water or mud, air dry away from direct heat, and store when not in use. With proper care, this harness remains dependable across seasons and miles of trail.
Q: How do I choose the right size for the Ruffwear Web Master?
A: Use the sizing chart image and how-to-fit video to measure your dog for a secure, comfortable fit.
Q: Is the harness suitable for mobility tasks and training?
A: Yes—reinforced lift handle, full-body support, and dual leash points support various activities on trails and walks.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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