Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the Runeap Soft Dog Cone Collar, a gentle, adjustable recovery solution designed for dogs of all sizes. Its conical shape creates a safe zone around wounds and treated areas, helping deter licking and accidental contact that can irritate injuries. Rather than a bulky alternative, this cone blends protection with everyday comfort, so your dog can still enjoy meals, rest, and playtime with fewer disruptions.
The upper layer uses translucent PVC, giving your pet 360° visibility. That means better awareness of their surroundings and simpler access to food and water. The 360° design minimizes accidental bumps and keeps interaction with you natural and calm.
The collar is built to last and adjust. The neck circumference is expanded with sturdy Velcro, and the bottom features four elastic hook-and-loop attachments. This dual approach helps keep the cone in place even when your dog moves, naps, or tries to nibble at the coverage.
The cone uses a double-layer construction: a padded lower section with Oxford fabric and sponge for comfort, plus a high-quality PVC upper that provides structural support. The interior is gentle against the skin, while the exterior is wear-resistant and waterproof, making it easier to wipe clean after everyday adventures.
Before you purchase, measure your pet’s neck size and head length to ensure the cone depth is appropriate. It’s normal for dogs to experience a little initial cone anxiety; use treats or toys to create a positive association. When adjusting, ease the Velcro around the chin first to avoid sudden surprises.
Whether recovering from a routine procedure, ongoing skin care, or a general wound, the Runeap cone aims to block direct contact while allowing essential activity. It’s designed to be a practical, comfortable alternative to traditional rigid cones, helping dogs stay engaged with daily life rather than sidelined by their recovery gear.
Q: What size does the Runeap Soft Dog Cone Collar fit?
A: Neck range 15.5–17.8 inches; other Runeap sizes may fit smaller or larger dogs.
Q: How should I fit and use the cone safely?
A: Measure neck and head, adjust chin Velcro gently, and introduce gradually with treats to ease cone anxiety.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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