Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Sarpaws FW1 combines a smart cat feeder with a water dispenser to simplify daily routines when you’re away. Built for reliability, it offers flexible power options and a spacious reservoir, so your cat can enjoy planned meals and fresh water without constant refills.
Imagine coming home to a familiar mealtime chorus: a warm, inviting voice cue and a predictable feeding schedule that aligns with your cat’s day-to-day rhythm. The FW1 is designed to make those moments smoother, whether you’re at work, traveling, or dealing with a busy weekend.
Program portion sizes and up to four meals per day, tailoring each serving to your cat’s appetite. With a generous 3-liter capacity, you won’t need to refill as often during shorter trips, and the option to run on wired power or backup batteries adds peace of mind for longer stays away from home.
The FW1 features a double-lock design and locking lid to help prevent accidental openings while you’re away. Its design minimizes spills and keeps food stored securely, so you don’t have to worry about cleanups after a long day.
A built-in 10-second voice recorder lets you leave a friendly mealtime message, so your cat can hear a familiar voice before meals. This feature adds a comforting, personal touch to feeding times, especially when you’re not at home.
The FW1’s water dispenser ensures your cat has access to fresh water daily. Hydration can feel effortless with a design that’s easy to refill and clean, helping you maintain a steady drinking routine for your pet.
With a travel-friendly capacity and moisture-control features like a desiccant bag, the FW1 is designed to stay dependable on the go. It’s a practical solution for pet parents who value predictability and ease in busy seasons.
Q: How many meals can FW1 schedule per day and how are portions set?
A: FW1 supports up to four meals per day with programmable portion sizes for each meal.
Q: Can the FW1 operate during a power outage?
A: Yes. It can run on backup batteries so feeding continues during outages.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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