Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The SCENEREAL Dog Cooling Mat is an extra‑large, self‑cooling pad designed for crates, kennels, sofas, and outdoor use. It uses Arc‑chill self‑cooling fabric to provide refreshing comfort without water, electricity, or refrigeration equipment. For calmer cooling, pair it with a fan or air conditioner.
Built with Z‑shaped double stitching, this pad stays comfortable and durable even with regular chewing or movement. The surface uses 100% nylon cool sense fabric, while the center is 400 gsm cotton and the back is soft breathable crystal fleece. The ripple quilting helps keep the pad flat and minimizes wrinkling.
Available in XL, 59x40 inches, it accommodates dogs up to about 100 lbs and suits breeds such as Golden Retrievers and German Shepherds. The thick 400 gsm filling adds a cushioned resting place that is kinder to joints.
SCENEREAL uses pet safe non toxic materials designed for everyday use. The combination of nylon cool sense fabric, cotton fill and breathable fleece provides a durable surface your pet can enjoy in any season.
The mat is designed for easy care and long life. It can be machine washed to remove hair and dander, or spot cleaned as needed. Its plush surface and large size make it a convenient resting spot for crates, sofas, or outdoor setups.
One extra large dog cooling mat with durable construction and two sided comfort, ready to use in multiple spaces from crates to living rooms to outdoor shade.
Q: What size is the SCENEREAL Dog Cooling Mat?
A: XL 59x40 inches, suitable for dogs up to about 100 lbs.
Q: Is the mat machine washable?
A: Yes, it is machine washable for easy cleaning.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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