Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Achieving a stable freshwater environment starts with balanced water chemistry. Seachem Neutral Regulator helps steer your aquarium toward a neutral pH of 7.0, whether the water is too acidic or too alkaline, and it maintains that target for consistent conditions you can count on during routine care.
In addition to pH control, this formula softens water by precipitating calcium and magnesium, which can influence hardness. It also removes chlorine and chloramine from tap water and detoxifies ammonia, supporting a gentler transition when setting up a new tank or adjusting an existing one. This product is designed to work alongside your broader water-management routine, potentially reducing the need for multiple conditioning steps.
To pursue a lower pH, pair Neutral Regulator with Acid Regulator or Discus Buffer. To raise pH above 7.0, use it together with Alkaline Regulator. These combinations can help shape a stable freshwater environment.
For a more complete water-health routine, consider Fresh Trace to restore trace elements and NutriDiet Tropical Flakes to support thriving freshwater community fish. When used thoughtfully, these products offer a cohesive approach rather than a single-step fix.
New setups often benefit from an initial pH adjustment and dechlorination, while established tanks can benefit from periodic maintenance that keeps a steady baseline. Seachem Neutral Regulator is designed to integrate into standard aquarium care, helping you work toward predictable water conditions without committing to a single solution.
Designed for easy dosing during routine maintenance, the product aims to simplify your water-chemistry routine while supporting a balanced environment for a diverse freshwater community. The result is water that feels clearer and more consistent from week to week, without implying guaranteed outcomes.
Q: What does Neutral Regulator do in a freshwater aquarium?
A: It sets pH to 7.0, softens water, and removes chlorine, chloramine, and ammonia for a safer environment.
Q: Can I use Neutral Regulator with other Seachem products?
A: Yes. Pair with Acid Regulator to lower pH or with Alkaline Regulator to raise pH; Fresh Trace and NutriDiet complement water quality.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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