Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The SHENGOCASE 2-Pack brings two large, plush hammocks to your cat’s play space. With a 14.6" diameter and a depth of 5", these loungers are designed for cats up to 20 lbs. The soft grey fabric reads cleanly with most cat trees and home decor, creating a cozy nook where your cat can stretch out, curl up, and observe the room from a comfortable perch.
Each hammock is covered in ultra-soft plush material that feels gentle against paws and fur. The interior padding and generous surface invite curling into a warm, secure spot—perfect for naps after a busy play session or a quiet afternoon watching the world go by.
The hammock frame uses a sturdy metal construction designed to support cats up to 20 lbs. This combination of strength and comfort helps provide a reliable lounging space that stands up to curious kitties and their playful antics over time.
The included toys encourage batting and interaction, helping to enrich play sessions while the hammocks remain a steady, restful retreat.
Designed for quick attachment to most cat trees or scratching posts, these hammocks install without specialized tools. The two-pack format lets you position loungers in different rooms or on multiple levels of a single cat tree for varied lounging angles.
Spot-clean the plush fabric as needed to keep the lounging surface inviting. Regular maintenance helps preserve the soft feel and structured support your cat relies on for comfort and downtime.
Q: What size is the SHENGOCASE cat hammock and how much weight can it support?
A: The hammock is 14.6 inches across, 5 inches deep, and supports cats up to 20 lbs.
Q: Is the hammock easy to install on a cat tree?
A: Yes—it's designed to attach to most cat trees or scratching posts with no special tools.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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