Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Over time, standard wear from energetic claws can soften the edges of a cat tree post. This 2-pack of replacement posts gives you a practical path to renew a favorite climbing setup without buying a new unit. Each post is designed to fit SHENGOCASE cat trees that feature three handwoven baskets, helping you maintain the vertical playground your cat enjoys.
Sized for a confident, comfortable scratch and climb, the posts measure 23.6 inches in length and 3.15 inches in diameter. A natural sisal covering provides a tactile, engaging texture that many cats seek for their daily scratch sessions. The posts are paired with M8 screw fittings, making installation straightforward and secure so the post stays aligned as your cat stretches and repositions mid-scrape.
Consider these posts when wear or damage starts to appear. Replacing worn posts can help maintain stability and preserve the overall look of the cat tree. The sisal surface provides a familiar texture that supports healthy scratching activity, while a snug screw-in fit helps keep the structure steady as cats vault, scratch, and perch.
In real-world use, these replacement posts can be a practical update for households that value a sturdy, engaging vertical space for their feline friend—offering a tactile scratching surface and a reliable anchor for the cat tree’s climbing action. While results vary by use, many owners notice a refreshed feel and continued enjoyment from their cat’s climbing routine.
Q: What comes in the SHENGOCASE 2-Pack Cat Tree Replacement Posts set?
A: Two replacement posts (23.6 inches long, 3.15 inches diameter) with M8 screw fittings are included.
Q: Are these posts compatible with a SHENGOCASE cat tree that features three handwoven baskets?
A: Yes, they’re designed for SHENGOCASE cat trees with three handwoven baskets and use M8 screws for secure installation.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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