Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Your pet shouldn’t have to trade fresh air for protection. SHINEBBYS Outdoor Dog House offers a sloped roof that quickly sheds rain and raised legs to keep the interior dry, built with waterproof fabric that stands up to rain, UV exposure, and demanding outdoor conditions. This durable shelter is designed to endure varied weather while staying visually friendly on balconies, patios, or yards.
The interior feels like a private den: thickened insulated fabric, a door flap, and a plush removable mat work together to preserve warmth on cooler days. It creates a wind-resistant, cozy space where small dogs or cats can retreat in comfort, privacy, and security after playtime or nap time alike.
Stability you can rely on comes from an anti-collapse frame: a thickened waterproof hollow-board structure supports the interior, while reinforced roof bars prevent sag or wobble in breezy environments. The combination helps this outdoor cave stay sturdy, even on uneven ground or during gusts.
Sizing is built for versatility: Small, Medium, and Large options accommodate pets up to about 15.7 inches in length. A clear size guide helps you choose a snug, breathable home that still leaves room for your pet to move and stretch on chilly mornings or sunny afternoons.
Foldable and fuss-free, setup takes minutes and storage is a breeze. All components are included, and the covered design folds flat when not in use, making it convenient for transport or compact storage. If you need guidance, SHINEBBYS support is ready to assist you in achieving the right setup for your space.
Ideal for patios, balconies, and backyards, this shelter can travel with you for outdoor naps, storms, or quiet hideaways during busy days. Benefits described here are practical possibilities based on design features, not guaranteed outcomes.
Small: 13.4" L × 17.1" W × 17.1" H — fits pets up to 15.7" L × 11.4" H
Medium: 18.5" L × 22.8" W × 19.1" H — fits pets up to 20.8" L × 13.7" H
Large: 22" L × 26.8" W × 23" H — fits pets up to 23.6" L × 16.9" H
Q: What sizes are available for the SHINEBBYS Outdoor Dog House?
A: Available in Small, Medium, and Large with dimensions: Small 13.4 x 17.1 x 17.1 in; Medium 18.5 x 22.8 x 19.1 in; Large 22 x 26.8 x 23 in.
Q: Is it suitable for outdoor use year-round?
A: Yes. It features waterproof fabric, a sloped roof, elevated base, and a plush mat for warmth; monitor extreme weather as needed.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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