Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The SHU UFANRO Pet Heating Pad is a thoughtfully engineered warmth companion designed for indoor use. With 11 adjustable temperature settings ranging from 80 to 130°F (27–55°C), you can dial in a comfortable level as seasons change. In typical use, the pad warms quickly—often within 5–10 minutes—delivering even heat across the plush surface so your cat, dog, or small mammal can settle into a steady, gentle glow of warmth. Dual internal sensors monitor heat to help maintain the chosen setting, offering reliable comfort without guesswork.
Durability and safety are built into the core. The 7-layer design combines an ultra-soft cover, waterproof films, flame-retardant insulation, and UL-listed heating wire. With V-0 flame retardant and waterproof materials, heat is distributed evenly while protecting against dampness and overheating, helping create a calm, dependable warmth environment for pets at home.
Safety and convenience extend to the cord and cleaning. A spiral-wrap chew-resistant cord protects the wire from curious mouths, and the generous 83-inch length makes it easy to position the pad away from outlets while keeping it accessible. The surface is paired with a removable, machine-washable striped plush cover that feels soft against fur and skin, resisting pilling for durable year-round use. When needed, wash the cover to keep the pad ready for the next session.
Usage tip: keep the pad flat during operation to ensure even heat. If your pet noses the pad into a corner or folds it, simply unfold it and resume steady warmth. The 18x16 inch size provides a balanced surface for most cats and small to medium dogs, making warmth accessible where your pet spends time most.
Q: What are the temperature settings and heating time?
A: It offers 11 adjustable temps (80–130°F) with 5–10 minute warm-up and a 1–24 hour timer, or Always On option.
Q: Is the cover washable and is the cord safe for pets?
A: Yes. The cover is removable and machine-washable, and the cord is wrapped in a chew-resistant layer for safety.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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