Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed for households with big dogs or several pets, this stainless steel fountain holds up to 4 gallons (15 liters), delivering a steady supply of fresh water. The generous capacity can minimize refills for days, making it a practical choice for multi-pet homes, kennels, or cottage setups where routine maintenance matters less and water access matters more.
With a 5-layer filtration system that combines PP cotton, coconut shell activated carbon, and a high-density sponge, it helps reduce hair, food residues, dust, and odors. Paired with a cool, clean stainless steel bowl, it may encourage your pets to sip water more readily during hot days or after playful sessions.
Constructed from SUS304 stainless steel, the unit is durable, easier to clean than plastic, and helps minimize chin acne linked to plastic bowls. A visible water level window lets you check supply quickly, while a blue LED indicator adds a gentle glow that can help guide pets to drink in dim light.
Enjoy an ultra-quiet experience—below 25 dB—so the fountain blends into home life. The pump automatically pauses when water is low to protect the motor, and the unit is designed for easy disassembly. Regular maintenance recommendations include replacing filters and sponge every 1–3 weeks to maintain performance.
Ideal for large breeds like Labradors or multi-pet households. Place the fountain in a cool, shaded area, and clean all components periodically to keep water tasting fresh. For ongoing supply and performance, look for compatible replacement filters and pumps when needed.
Note: Replacement parts and filters are searchable by model references L05 (filters) and P05 (pump) in the SIBAYS store or on Amazon to keep the system running smoothly.
Q: What capacity does the SIBAYS FS78 large dog water fountain offer?
A: It holds 4 gallons (15 liters), suitable for large dogs or multi-pet households, reducing refills.
Q: Does the fountain operate quietly and how is the water level monitored?
A: Yes, it runs under 25 dB. A visible water level window plus a blue LED indicator helps monitor supply.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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