Trusted Pet Store Canada
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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the Simple Deluxe reptile heating pad, an 8x12 inch mat designed for reliable warmth under your terrarium tank. This compact heating solution fits neatly beneath enclosures, helping create a controlled microclimate that can support active habitats for turtles, lizards, frogs, and other reptiles. With a simple setup and a durable build, it blends into everyday terrarium care while offering meaningful warmth where it matters most.
The mat delivers a wide adjustable range from 0-50°C (32-122°F), enabling you to tailor heat to the species and season. The control is straightforward, with increments you can dial in using the +/- buttons, and a held-press option for quicker adjustments. Designed to be practical for busy setups, it values both accuracy and ease of use.
Constructed with a waterproof PVC surface, the mat is built to endure humid terrarium environments while providing solid insulation. This combination helps maintain a steady surface temperature and supports routine habitat maintenance with less worry about moisture exposure.
Getting started is simple: press the power button to activate, then adjust heat with the same controls. The memory feature preserves your last settings after power loss, saving time and ensuring a quick second setup when you return.
In addition to terrarium care, this mat can support seed germination, gentle fermentation, and other home warmth tasks. It provides around-the-clock warmth while staying mindful of pets’ natural rest patterns, offering flexible possibilities for your space.
This listing features a 2-pack of 8x12 inch, 16W reptile heating mats—great for two tanks or as backups in a single setup.
Q: What are the key features of the Simple Deluxe reptile heating pad 8x12 inch 16W?
A: An 8x12 inch mat with 16W power, adjustable thermostat (0-50°C), waterproof PVC surface, memory function, and simple 1°F increments.
Q: Can I use this mat for multiple tanks or only one terrarium?
A: The 2-pack option supports dual tanks or can be kept as a backup for continuous warmth.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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