Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Winter can be harsh for outdoor cats and feral barn cats. The SIWA MARY Heated Outdoor Cat House is designed to deliver warmth without sacrificing safety or durability. Inside, a dedicated heating pad provides steady warmth while a chew-resistant cord setup helps prevent accidental damage. The machine-washable, ultra-soft cover adds comfort and makes upkeep simpler after muddy days or snowy adventures.
Beyond comfort, the house is built to stand up to the elements. It features an inclined roof to shed rain and snow and an elevated base to keep footing stable during windy conditions. The five-layer combination of waterproofing and thermal insulation helps resist moisture and cold, so the interior stays drier and warmer, even in damp weather. At 25.7 inches long, 13.5 inches wide, and 18 inches high, the shelter is roomy enough for multiple kittens or small pets weighing up to about 25 pounds.
Designed with straightforward installation in mind, the unit comes with clear steps, and the roof opens for simple daily cleaning. This makes it easy to refresh the shelter after busy days outdoors, and the durable construction is suited for everyday use in barns, patios, or porches. While warmth and shelter are benefits you may notice, they come as possibilities based on temperature and cat activity, not guaranteed outcomes.
Ideal use scenarios include rural barns with feral cat populations, outdoor patios that experience seasonal chill, or sheltered porches where cats seek a secure warm retreat. The SIWA MARY Heated Outdoor Cat House combines practical warmth with durable construction to support outdoor cats during winter months, without making guarantees about any specific outcomes.
Q: Is this cat house suitable for feral cats?
A: Yes, its weatherproof insulation and heating pad are designed for outdoor use with feral or barn cats in mind.
Q: How easy is it to install and clean?
A: The unit assembles with simple steps, and the roof opens for easy cleaning; the cover is machine-washable.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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