Trusted Pet Store Canada
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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Cleanup after a dog becomes far less awkward when you reach for a kit designed to reduce bending and fatigue. The SlowTon Pooper Scooper Kit includes a swivel bin, a rake, and a spade, built for a comfortable stand-up workflow. The ergonomic lengths are 40.1 inches for the bin, 37.4 inches for the rake, and 33.2 inches for the spade, enabling you to clean up while staying upright on grass, gravel, or concrete. This thoughtful arrangement supports different breeds and walking paces, turning a routine chore into a smoother, more controlled task.
Constructed from sturdy stainless steel and finished with a non-stick coating, the components rinse clean with water, keeping maintenance simple. The large 3L swivel bin helps contain odors and protects against wind and light rain during outdoor use, so you can stay focused on the job at hand rather than dealing with spills or lingering smells.
The kit also emphasizes practical workflow. The bin includes a poop bag attachment for quick bag placement—simply slide a bag onto the bin, wrap it over the top hook, and secure it. In addition, four extra hooks are provided so you can position bags in advance for rapid disposal when you’re in a hurry. A comprehensive set like this keeps everything you need in one place, reducing trips back to the house or car.
Designed to handle varied outdoor surfaces, the kit performs well on grass, concrete, and gravel. The matching rake and spade lengths coordinate with the bin, allowing you to maintain a clean area from a standing position. Whether you’re tidying a small yard or a larger lawn, the kit is built to adapt to changing ground conditions without compromising control.
When you’re finished, the stainless steel pole features two storage clips to keep the spinner, rake, and shovel together for upright storage. Each handle includes a hanging hole, so you can keep the kit ready and accessible. A clever locking mechanism on the bin adds a small but useful pause point: lift to release the latch before rotating, helping you manage the rotation smoothly during use.
Along with the tool trio, you receive 20 waste bags to support immediate cleanup after use. The kit is designed for portability, making it easy to keep in your car for on-the-go pickups or to bring along to dog parks and outdoor spaces.
Note: The benefits described reflect features of the design and materials. The language is intended to describe potential improvements in ease and efficiency, not guarantees of outcomes.
Q: What surfaces can the SlowTon Pooper Scooper handle?
A: Designed for grass, gravel, concrete, and varied outdoor surfaces.
Q: Is a waste bag a part of the kit and how many are included?
A: Includes 20 waste bags for quick, clean disposal.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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Welcome to Petiva. The terms “we”, “us”, and “our” refer to ROCKET ONLINE STORE INC., the company operating the Petiva online store and website (the “Services”).
Petiva is powered by Shopify, which enables us to provide our products and services to you.
These Terms of Service (“Terms”) govern your access to and use of our Services. Please read them carefully, as they include important information about your rights, responsibilities, and legal limitations.
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ROCKET ONLINE STORE INC.
133 Weber Street North, Suite 327
Waterloo, Ontario, N2J 3G9
Canada
Email: info@petiva.com