Trusted Pet Store Canada
Fast Shipping Canada


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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Whether you’re feeding a curious cat or a hungry dog, SMILOOL's Silicone Pet Feeding Mat offers a calm, tidy feeding space. Crafted from food-grade silicone, it is non-toxic and free from BPA, PVC, and phthalates. The material withstands heat up to 464°F, giving you flexibility for everyday use and even warm meals near bowls without worrying about surface damage.
The reinforced raised edges are 3 mm thick and rise about 0.8 inches high. This thoughtful build helps catch crumbs and spills, keeping your floors cleaner and your pet’s bowls in one place during meals. It’s a different approach than absorptive mats and focuses on containment and ease of cleaning.
SMILOOL offers three sizes to fit most bowls: 19 x 12 x 0.7 inches, 22 x 14 x 0.8 inches, and 24 x 16 x 0.8 inches. This range helps you pick the best match for your pet and space. Note that some plastic-wide bowls may require a wider mat; ensure the edge sits beneath the bowl without wobble.
The mat’s silicone surface provides strong grip, helping keep bowls from sliding and preventing water drips from spreading across the floor. Its waterproof construction stands up to daily use, making spills easier to wipe away and floors easier to protect.
Cleaning is simple: a quick wipe-down or a run through the dishwasher keeps it looking fresh. The smooth surface is easier to scrub than textured alternatives. Beyond feeding, you can place it under a water fountain, automatic feeder, or litter box to help contain messes and protect floors. It can also function as a protective tray by entryways, under crates, or on counters.
With SMILOOL, you gain a practical tool that blends form and function—designed to support tidy feeding routines and floor protection without promising outcomes. Consider it as a helpful addition to your pet care setup.
Q: What sizes does the SMILOOL mat come in?
A: Three sizes: 19x12, 22x14, and 24x16 inches to fit most bowls.
Q: Is the SMILOOL mat safe for pets?
A: Made from food-grade silicone, BPA-free, PVC-free, phthalate-free, and heat resistant up to 464°F.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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