Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Smiry Dog Door Mat 24x16 combines a soft touch with practical performance. The plush chenille pile feels inviting under paws and feet, while the fibers work to absorb moisture and trap dirt as your furry friend trots inside after a rainy walk. The mat stays sturdy underfoot thanks to non-slip backing, and its low-profile design fits neatly beneath most doors, so you can welcome pets and guests without a bulky threshold gap.
Every member of your household may notice the difference. When muddy paw prints or damp coats appear, this mat acts as a first line of defense, helping to keep floors drier and cleaner. The combination of softness and resilience makes it comfortable enough to stand on, yet upright enough to handle frequent use.
Imagine a rainy morning with your dog bounding through the doorway. The mat catches most of the moisture before paws reach the tile, making floor cleaning easier. After a hike on a muddy trail, the dirt remains on the surface rather than spreading through the room. On busy days, the mat dries quickly between uses, so you can step inside with confidence.
To keep the look and feel intact, maintain the mat by avoiding soaking the backing and washing with cold water. Dry naturally or at a low temperature to preserve the plush texture. With periodic shakes and simple laundering, the Smiry mat can stay soft and effective over time.
Q: Is the Smiry Dog Door Mat suitable for wet or muddy shoes?
A: Yes, it is designed to absorb moisture and trap dirt from paws or shoes, helping keep floors drier and cleaner.
Q: How should I clean and maintain the mat?
A: Shake out dust, machine wash cold, and air dry or use low heat; avoid high heat to preserve softness.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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