Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed for curious climbers and cozy loungers, this grey cat tree stacks three levels of inviting space in a compact footprint. A soft top platform, a private condo, and two cushioned hammocks invite cats to rest, watch, and nap within reach of your living area. Built with durable materials and kid-friendly staging, it blends seamlessly into most homes while offering a dedicated zone for play and retreat.
The top platform serves as a high perch for surveying the room or gazing out a window. The middle section houses a cat condo that acts as a private hideaway, perfect for a short nap or quiet retreat. The lower layer provides inviting lounging spots, while two hanging balls introduce gentle, interactive motion that cats can chase.
Think of a multi-cat home where siblings claim different levels. One cat stretches out on the top perch, another curls up in the condo, while a third lounges in a hammock after a playful chase with the balls. Scratching posts keep claws active without scuffing furniture.
In daily routines, cats can alternate between rest and activity without leaving shared space, which may support calm evenings and easier supervision. The design prioritizes soft comfort, accessible climbing, and stable structure while remaining adaptable to room layouts.
The unit combines high quality faux fur with natural sisal posts to balance softness and durability. The two hammocks and the condo provide versatile resting spots, while the top platform and ladder invite exploration and gentle exercise.
Setup tips: position the cat tree against a wall to enhance stability, and place it on a flat surface. For ongoing use, spot clean as needed and monitor for wear over time. The grey fabric complements most interiors and tends to disguise minor signs of use.
Q: What makes the Xin Three Layer Cat Tree suitable for multi-cat homes?
A: Three levels, a condo, and two hammocks create separate zones for rest and play, plus shared activities.
Q: How should I place and maintain the cat tree for safety?
A: Place it against a wall as recommended; check stability and keep surfaces clean for daily use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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