Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Give your canine companion a steady stream of interactive play with the SOCO Automatic Dog Ball Launcher. Designed for versatility and ease of use, this device invites dogs to engage in independent fetch sessions, which can help entertain and enrich daily routines when you’re busy or away for a few hours. Its compact form fits neatly in living rooms, hallways, or shaded outdoor spaces, making fetch a convenient part of your dog’s day.
Because it ships with a ready-to-play set of mini tennis balls and a simple control panel, it’s approachable for pet parents who want a straightforward fetch solution. Rather than relying on constant manual throwing, you can let your dog chase and retrieve while you observe from a comfortable distance, creating a low-friction way to extend playtime and foster positive interactions with the toy.
Imagine a rainy afternoon where your dog craves motion and focus. The SOCO launcher can help satisfy the urge to chase, while you observe from the couch or kitchen doorway. In a small living space, you can begin with a shorter distance to build confidence, then gradually extend the range as your dog becomes more engaged. The included balls are easy to grip and bite-sized for small mouths, offering a satisfying fetch rhythm that many dogs enjoy and anticipate.
For households with nervous or energy-driven pets, this tool provides a controlled outlet for exercise and mental stimulation. The compact design helps you position the device in hallways or near the crate area, potentially supporting a routine that aligns with your dog’s daily schedule. Keep in mind that this is an enrichment toy—use as part of a balanced routine and supervise initial uses to ensure a smooth interaction for you and your dog.
Keep the launcher away from curious fingers when loading, and avoid launching at people or fragile objects. The built-in battery provides several hours of play, but plan for charging breaks between sessions to maintain performance. Remember that adapter availability varies by region, so use the included USB cable to recharge the unit between uses.
Q: What distances can the SOCO Dog Ball Launcher reach?
A: Distance is adjustable to 10, 20, or 30 feet for different play spaces.
Q: Does it require frequent battery replacements?
A: It uses a built-in rechargeable battery with USB charging; a full charge supports roughly 5–6 hours of play.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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