Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The SOMOYA Upgrade Self-Cooling Mat offers a thicker, cushiony surface that pets can settle into while feeling a refreshing coolness beneath. The surface is soft and breathable, inviting relaxed naps after play, travel, or a warm day. Designed with safety and durability in mind, this mat suits dogs and cats alike and is easy to place in a kennel, on the couch, or on the floor for quick comfort wherever your pet rests.
How it works is rooted in thoughtful materials and construction. The mat draws heat away from your pet body, maintaining a surface that stays cool even as the day heats up. The combination of a gentle cushion and a cooling layer supports calm, focused lounging, without promising specific outcomes. It is a practical, versatile addition to any pet home, especially when temperatures rise or after exertion during outdoor adventures.
Available in multiple sizes to fit small dogs and cats up to large breeds, including spacious options for big dogs. The mat is lightweight and portable, ideal for indoor lounging, outdoor trips, or kennel setups. Its simple, foldable design makes storage and setup a breeze, so you can have a cool resting spot ready in moments.
Imagine a crate corner after a long walk, a sunny balcony nap, or a car ride in warm weather. The SOMOYA mat cushions joints and offers a refreshing break wherever your pet rests, from crates and couches to hotel rooms during travel. It adapts to busy households, quiet evenings, and on-the-go adventures without demanding a lot of space.
Q: What sizes are available for the SOMOYA Upgrade Self-Cooling Mat?
A: Available in multiple sizes to fit small to large pets; check product options for the best fit.
Q: Is the mat easy to clean and portable for travel?
A: Yes. It wipes clean with a damp cloth and folds compactly for indoor, outdoor, or travel use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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