Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Soundy Large Cat Carrier is crafted for long drives and everyday outings, supporting pets up to 25 pounds with a thoughtful blend of strength and softness. Its roomier interior, reinforced frame, and breathable mesh offer a calm, observing-friendly environment for cats and small to medium dogs alike. When you measure for fit, you’ll find that this carrier is well-suited for two kittens or a single larger companion, depending on your pet’s shape and comfort level.
Key benefits at a glance include a sturdy, distortion-resistant silhouette, a plush, cloud-like interior surface, and clear visibility for you and your pet—plus practical storage and transport options that adapt to life on the road. The design emphasizes real-world use: car rides, vet visits, and everyday excursions where a portable, breathable space makes a difference for both pet and owner.
Practical, travel-ready features: the carrier includes a handle and a shoulder strap for flexible carrying, and the strap can be secured to car seats. When not in use, it folds into a compact square for easy storage. It’s designed for everyday travel and car-seat trips, not for airline use.
Dimensions are 20 x 13 x 13 inches, with a recommendation to fit pets up to 18 x 12 x 12 inches for ideal comfort. If you’re considering two smaller pets, this setup often works well, provided you gauge comfort and movement space for each animal. For best results, measure your pet’s length and height, not just weight, and compare to the interior footprint and door openings.
In everyday scenarios, you’ll notice how the breathable design supports talk-free car rides and calmer car-to-hub transitions. The Soundy carrier aims to balance practicality with a soft, inviting space, helping both you and your pet feel prepared for the journey ahead.
Q: Is this carrier airline-approved?
A: Not airline-approved; designed for car trips, vet visits, and everyday travel.
Q: What pets fit in the Soundy Large Carrier?
A: Suitable for pets up to 25 pounds, including large cats or small-to-medium dogs, or two kittens.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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