Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Planning long car trips with a cat or a small to medium dog? The Soundy Large Pink Carrier is designed to balance stability, comfort, and practical travel features. Its eye-catching pink fabric pairs with a thoughtfully engineered interior to create a calm, travel-friendly space for your pet.
The carrier uses built-in metal wires and reinforced fiber rods to maintain its shape whether you carry by the handle or over your shoulder. A denser fabric layer adds a cloud-like softness to the interior, giving your pet a cozy place to settle during the journey. The exterior measures 20 x 13 x 13 inches, while the internal dimensions support pets up to 18 x 12 x 12 inches, making it suitable for large cats, medium dogs up to 25 pounds, or two kittens. When choosing size, measure your pet’s length and height rather than relying on weight alone.
Constructed from durable, lightweight polyester, this carrier features top and side mesh windows to promote airflow and allow you to monitor your pet in real time. The mesh is designed to resist claws, helping maintain the space you provide. A built-in viewing area helps you keep an eye on comfort and safety during travel.
Choose between a carrying handle or an adjustable shoulder strap. The strap can be secured to car seats, and the carrier can be placed on luggage carts for easier movement through vans, trains, or stations. The unit folds flat when not in use for compact storage. Note that it is not approved for airline use, so it’s best suited for everyday car travel, vehicle trips, vet visits, or short excursions.
In short, this Soundy carrier combines a sturdy framework with breathable comfort and practical travel features, offering a flexible solution for pet owners who want a dependable temporary home during transit.
Q: Is this carrier airline approved?
A: Not airline approved; designed for car travel, daily trips, and vet visits.
Q: What pets fit this carrier and how should I size it?
A: Suitable for large cats and medium dogs up to 25 lbs; measure length and height up to 18 x 12 x 12 inches.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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