Trusted Pet Store Canada
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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
SportDOG Brand SportTrainer 575 Remote Trainer is designed to help you shape reliable recall and controlled behavior across diverse settings, from the backyard to the field. The system pairs a handheld transmitter with a waterproof collar receiver, giving you immediate feedback through tone, vibration, or static stimulation. The 500-yard range offers room to maneuver while you watch your dog respond to cues, and the compatibility with Add-A-Dog Collars lets you expand training to a second dog without a second remote. Crisp visuals, rugged construction, and a well-thought-out feature set make this trainer a practical partner for everyday training.
The SportTrainer 575 is built for field training and close-working dogs. It supports up to two dogs from a single handheld remote when you add an SDR-AF collar. It's suitable for dogs weighing 8 pounds or more with neck sizes from 5 to 22 inches, letting you tailor the setup to a broad range of breeds and sizes.
The handheld unit includes an OLED screen for quick at-a-glance status, showing the selected dog, current stimulation level, and battery status. The system offers 10 levels of stimulation plus vibration and tone, so you can choose the feedback style that fits your dog’s response and your training approach.
Designed for real-world conditions, the DryTek technology makes both transmitter and collar submersible up to 25 feet, so rain, mud, snow and splashes won’t slow you down. Rechargeable lithium-ion batteries charge in about 2 hours, delivering 20–40 hours of remote use and 50–70 hours for the collar on a typical charge. Low battery indicators help you plan ahead for your next session.
Transmitter buttons can be tailored to match your training workflow, giving you quick access to stimulation, vibration, tone, or mode changes. The package includes a detailed operating guide and training DVD, along with a locally based Customer Care Center for support when you need it.
Built in the field with attention to heat, cold, rain, snow, dust, mud and wind, SportDOG gear aims to deliver dependable performance where you train most. It embodies the brand promise: Gear The Way You'd Design It.
Q: What is the range of the SportTrainer 575?
A: Up to 500 yards for field training and recall work.
Q: Can I train two dogs with this system?
A: Yes, with an Add-A-Dog Collar you can train two dogs from one handheld remote.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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