Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The SturdiBag XL Pet Travel Carrier is a soft sided carrier with a flexible height that helps you position it just right for underseat storage on many airplanes, trains, and cars. It accommodates cats and dogs up to roughly 40 lbs, while its compact silhouette keeps the bag easy to handle during busy travel days. The Bordeaux color and rugged construction make it a practical companion for frequent trips.
Travel can be loud and crowded, which can unsettle sensitive pets. The built in privacy flaps let you control how much light and sound your pet is exposed to, so they can retreat to their own quiet corner within the carrier. Pair that with a soft interior and youll notice a calmer, cozier feel as you move through terminals or board a flight.
Carrying or boarding with confidence matters. The SturdiBag XL includes 4-point carrier straps for balanced handling and seatbelt straps on both sides for car travel. Zipper openings are secured with reliable clips, and a tether lets you connect your pet to the bag for added security if needed.
Made from rugged 600 denier polyester, the SturdiBag XL is built to endure frequent trips while staying light enough to carry. It combines practical dimensions with robust materials to handle daily use without compromising comfort inside for your pet.
Whether you are packing for a weekend road trip, a flight, or a daily commute, this carrier adapts to different transport modes. Use the underseat position when space is tight, keep privacy flaps closed for calmer moments, and rely on the tether during busy boarding lines to minimize shuffles.
Note: Always monitor your pet and follow airline rules for in-cabin pet carriers. This description highlights possibilities based on design features and test results and should not be interpreted as a guarantee of outcomes.
Q: Will the SturdiBag XL fit under airplane seats?
A: Yes. Its flex-height design supports underseat storage for cats and small dogs up to about 40 lbs.
Q: What safety features are included with the SturdiBag XL?
A: 4-point straps, seatbelt compatibility, security clips on zippers, and a tether for added security during travel.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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