Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The SURDY Automatic Cat Feeder is designed for households with two feline friends. Its dual feeding bowls keep meal times calm and fair, reducing competition as both pets dine side by side. The matte black finish and compact footprint blend discreetly into most living spaces, while the dual bowl setup supports synchronized meals without sharing utensils.
Two separate feeding stations allow each cat to approach a bowl without crowding, promoting a composed dining routine. The practical design helps you align feeding times with your schedule, so your pets can enjoy their meals with less stress and more predictability.
The feeder guards meals against moisture and pests. A desiccant bag tucked inside the lid, together with a sealing strip, helps keep kibble dry and flavorful between feedings. A sealed door automatically closes after each meal, helping deter insects.
With a 3L (12 cups) capacity, you can plan 1 to 6 feedings per day, with 1 to 12 servings per meal. Each portion is roughly 10 ml, offering predictable portions that can support routine and portion awareness for both cats.
Power options are designed for reliability. A 5V USB adapter is included for convenient day-to-day use, and you can add 3 D-cell batteries as a backup to keep meals flowing during outages. A single battery set can last for many months in typical use.
You can record a 10-second voice message that plays during each feeding, helping you create a familiar routine and a gentle cue for your cat. Schedule the message playback to suit your daily rhythm and pet’s response.
Designed for straightforward programming, this feeder supports a simple setup process and clear meal planning. The combination of dual bowls, fresh-meal protection, and flexible timing makes it a practical addition for households with two cats.
Note that while many cat owners find these features helpful, results can vary with each pet’s eating habits and routine.
Q: How many meals can you schedule per day with the SURDY Auto Cat Feeder?
A: Program 1–6 feedings daily, with 1–12 servings per meal.
Q: What power options are available for this feeder?
A: Includes a USB adapter and optional 3 D-cell batteries as backup.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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