Description
xSmart, precise feeding at a glance
The SureFeed Microchip Pet Feeder Connect offers thoughtful, portion‑controlled mealtimes for households with multiple pets or varied dietary needs. When paired with the Sure Petcare hub (sold separately), this feeder brings portioning plans into the app and makes feeding history easy to review, so you can tailor meals with more context and clarity.
With integrated weighing and clearLED guidance, you get accurate portion guidance as you fill the bowl. The system can be operated by your pet’s microchip or the included RFID collar tag, helping to prevent cross‑feeding in busy or multi‑pet homes. This combination of hardware and software is designed to give you more visibility without requiring guesswork at mealtime.
Real‑life use cases that fit busy households
In a fast‑paced home, you can quickly check when your pet was last fed and see how much they ate during each visit. The two half bowls offer a way to observe how wet and dry foods are consumed in a single feeding, helping you understand appetite patterns over time. Notifications keep you informed about top‑ups and daily intake, so you can respond to changes with care and without hovering over the bowl.
- Portion sizes are set in the app, with portion accuracy within 1 g as you fill the bowl.
- Tracking feeding history helps you notice changes in eating patterns over time.
- Notifications indicate how much your pet eats at each visit and whether they’re eating wet or dry food when using the two half bowls.
Design, comfort, and practical details
The feeder holds 13.5 fl oz of wet or dry food, and the lid seals with a neoprene lip to help retain moisture and keep food fresh between meals. The microchip‑operated system prevents other pets from accessing the food, using your pet’s registered ID microchip or RFID collar tag (one tag is included).
Power is provided by four C‑cell batteries, which typically last around six months with normal use; batteries are not included. To unlock the full suite of app features such as precise portioning and feeding history, you’ll need the hub (sold separately) connected to the Sure Petcare app.
What’s included
- 1 x SureFeed Microchip Pet Feeder Connect
- 1 x grey single bowl
- 2 x grey half bowls
- 1 x grey mat
- 1 x user manual
- 1 x RFID collar tag
Note: hub required for the added app features; hub is sold separately. This setup is designed to help you manage portions, monitor feeding habits, and maintain fresh food without relying on guesswork alone.
FAQ
Q: How does the feeder know which pet can eat?
A: It uses the pet’s registered microchip or RFID collar tag to allow access.
Q: What do I need to use the app features?
A: A hub sold separately connects the feeder to the Sure Petcare app for portioning and history.
Shipping & Return
xReturns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
- Choosing a selection results in a full page refresh.
