Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Suzzipaws 19.6x13.7x6 stainless steel litter box is an open‑top design that blends sturdy metal with practical pet care. The cool, solid construction feels reliable in everyday use and wipes clean quickly, offering a durable alternative to plastic boxes. Its generous interior supports medium cats, kittens, and even small rabbits, making daily litter duties smoother and less stressful for busy households.
In practice, the dual‑pan system with a pee pad creates a cleaner space between uses. The non‑stick metal and smooth interior reduce sticking and make wipe‑downs faster, while the overall design helps keep smells contained for a calmer home environment.
This box shines with non‑clumping litter such as pine pellets, zeolite, or crystal litter. The elliptical sieve holes keep litter on the surface while urine is absorbed by the pad below, maintaining a tidy scooping surface. The larger pellet size can also help reduce tracking and overall litter usage.
The bottom pan measures 19.6 inches long by 13.7 inches wide and 6 inches tall, with the sifting pan slightly shallower. This configuration provides ample space for most medium cats, kittens, and even small training pets such as puppies or rabbits, while remaining manageable in typical living spaces.
Maintenance is straightforward thanks to lift‑to‑sift action that guides waste to the bottom pan for quick removal. The kit includes two pans, a litter scoop, ten litter pads, a roll of liners, and extra pads to keep the setup fresh and ready for use.
Q: What makes the Suzzipaws stainless steel litter box different from plastic boxes?
A: A durable stainless steel build with a dual‑pan sifting system and a pee pad for easier cleanup.
Q: Is this litter box compatible with non-clumping pellets like pine or zeolite?
A: Yes. The design supports non-clumping pellets such as pine pellets, zeolite, or crystal litter.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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