Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Tail Stories Outdoor Dog Bed for medium dogs blends rugged durability with a soft, inviting resting surface. Its khaki shade hides dirt, while the fabric and padding are designed to stand up to outdoor life—from crate corners to campsite. In warm weather, the surface helps provide a cool, breathable feel that dogs often enjoy during naps after play.
From quiet afternoons at home to active outdoor adventures, this bed is built to be a reliable companion. It invites your dog to settle in with a cushioned, supportive base that’s easy to spot in any space, helping your dog feel at home whether indoors or under the open sky.
The bed features up to 3 inches of orthopedic egg-crate foam, which helps distribute your dog’s weight more evenly and can ease pressure on joints and bony areas. This thoughtful design is especially appealing for aging or comfort-seeking dogs, offering a steady and comfortable resting surface after long play sessions.
Made with 600D Oxford fabric and a PVC coating, the outer layer resists moisture and is built to endure outdoor conditions. The cover is waterproof, removable and machine washable, so quick refreshes after muddy walks or rainy days are fast and simple. With the right care, the bed maintains its shape and softness over time.
This bed comes in multiple colors and sizes to suit various setups, including crates around 36 by 23 inches. A practical side handle makes it easy to carry from room to crate, car to campsite, or a travel day trip. If your dog is between sizes, sizing up can offer a bit more cozy space.
Q: What size is best for this Tail Stories outdoor bed?
A: Best for medium dogs; fits crates around 36 x 23 inches and includes up to 3 inches of foam.
Q: Is the cover waterproof and easy to clean?
A: Yes, the removable Oxford cover is waterproof and machine washable for quick cleanup.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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