Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Tail Stories Outdoor Large Washable Dog Bed is designed for big dogs and active households. Crafted with 600D oxford fabric and a PVC liner, it offers durable, water-resistant performance and a soft, inviting pink finish that fits crates, car travels, or cozy corners. The design leans into premium-quality, cooling sensibilities to help your dog stay comfortable during warmer days without making medical claims.
With up to 3.5 inches of orthopedic egg-crate foam, this crate mat aims to distribute your dog’s weight more evenly and soften contact points along hips, shoulders, and joints. While individual results vary, many dogs respond positively to the cradling feel of the foam, which works to reduce pressure where it tends to build up after long naps or active sessions. The foam remains supportive as your dog grows, providing a stable surface whether your pet lounges at home or rests after outdoor adventures.
Having a washable, weather-ready bed means less time cleaning and more time sharing moments with your dog. The Tail Stories bed is versatile for indoor use and sturdy enough for outdoor settings, featuring a practical side handle to carry it along on camping trips, hikes, or visits to friends’ homes.
In short, this bed blends structure, support, and easy care into a dependable option for large dogs that spend time in crates or on the move. It presents possibilities for comfort and convenience, without overpromising specific outcomes.
Q: What crate size does the Tail Stories Outdoor Large Washable Dog Bed fit?
A: Designed for large dogs and crates around 42" x 28". Available in multiple colors and sizes.
Q: Is the cover waterproof and machine washable?
A: Yes—the removable Oxford cover is waterproof and machine washable for easy cleanup.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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