Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Tail Stories’ outdoor large dog bed is built for bigger companions, featuring up to 3.5 inches of orthopedic egg-crate foam. This design aims to distribute weight across the surface, helping to ease pressure on joints and bony areas while your dog relaxes after a long day of play or exploration. The foam adapts to your dog’s shape, supporting a natural resting posture as they settle into their preferred side or stretch out for a long snooze.
With a surface that complements different sleeping positions, the bed remains comfortable as your dog shifts during rest, offering a cozy retreat after outdoor adventures or cozy evenings at home.
Made with 600D Oxford fabric and PVC, the bed balances durability with a premium feel. The waterproof, removable cover simplifies maintenance after muddy hikes or rainy walks, helping you keep the interior foam protected and your crate space fresh.
Designed to fit crates up to 42" x 28", this mat also travels well. A side handle makes it easy to carry for outdoor use, whether you’re camping, road-tripping, or simply enjoying a sunny yard afternoon with your dog by your side. It’s prepared for varying weather and occasions, so your dog can rest wherever life takes you.
Available in multiple colors and sizes to suit different homes and breeds. If your dog sits between sizes, opting for the larger size often provides a more comfortable fit for lounging and crate use.
Q: What sizes does the Tail Stories Outdoor Large Washable Dog Bed come in?
A: It’s available in multiple sizes; start with the 42" x 28" crate fit and size up if needed.
Q: Is the cover easy to clean?
A: Yes. The waterproof, removable cover is machine washable for quick cleaning and maintenance.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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