Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Tail Stories delivers a thoughtfully designed outdoor orthopedic bed tailored for medium dogs and cats. Built with a rugged 600D Oxford fabric and a PVC coating, this mat resists moisture and stays comfortable under a variety of weather conditions. The compact 30x20 inch footprint fits neatly in living spaces or travel setups, though it is not intended for use inside a dog crate.
This bed blends practical durability with a soothing resting surface, making it a versatile option for homes that blend indoor lounging with outdoor adventures. The cool, breathable feel of the fabric helps keep your pet comfy whether they are snoozing on a porch, by a campsite, or in the sun-dappled shade of a park.
Inside the exterior, up to 3 inches of egg-crate foam deliver a soft, supportive cradle. The design helps distribute weight across the surface, reducing concentrated pressure on common pressure points and giving your pet a balanced place to settle in for naps after play or exploration.
Whether your furry friend is enjoying a sunlit afternoon in the yard, a weekend camping trip, or a cozy corner at home, this bed offers a stable, comfortable platform. The weather-ready construction and portability mean your pet can relax after a long walk or a playful session with minimal setup. Keep in mind the 30x20 inch size is best suited for medium dogs and cats and may not fit inside all crates.
In everyday life, the blend of durability, ease of cleaning, and supportive foam can help your pet rest more comfortably after activity, without demanding extra maintenance from you. Fun outdoor moments become safer and more enjoyable when your companion has a reliable, cushioned spot to pause and recharge.
Q: Is this bed suitable for indoor and outdoor use?
A: Yes—its waterproof cover and portable design suit both cozy indoor lounging and outdoor adventures.
Q: What size is the bed and is it good for cats?
A: The 30x20 inch bed fits medium dogs and cats, offering comfortable support without bulk.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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