Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Tail Stories Plush Orthopedic Dog Bed blends a soft sherpa feel on one side with a cool Oxford fabric on the other, giving your dog a cozy resting spot that adapts to the season. The bed’s compact 30 by 20 inch footprint suits many living spaces, though it isn’t designed to fit inside a standard crate. Its inviting surface invites dogs to curl up for a quiet moment after play or a restful nap between adventures.
The core features a 3 inch egg crate foam layer that cushions the body and distributes weight across the surface. This design can help create a comfortable spot for moments of stillness and support for joints and pressure points, making it a thoughtful choice for aging pets or dogs who enjoy longer naps.
The cover is waterproof and removable, making maintenance straightforward. You can machine wash the cover and air dry. For the bed itself, a quick wipe or gentle rinse and air dry helps keep the surface fresh between cleanings.
This bed is designed with a side carry handle for easy transport, so your dog can rest between indoor lounging, outdoor play, or travel. The two‑sided design supports year‑round comfort, with a warm sherpa side and a breathable Oxford fabric side for varied conditions.
Available in multiple colors and sizes to suit different spaces and pets. If your dog is between sizes, consider the larger option for a more comfortable fit. Note: the 30x20 version is not crate‑compatible.
Q: What size is this Tail Stories Plush Orthopedic Dog Bed and are there other options?
A: The bed is 30x20 inches; additional colors and sizes are available in the catalog.
Q: Is the cover waterproof and easy to clean?
A: Yes—the cover is waterproof, removable, and machine washable for straightforward maintenance.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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