Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Tesitehi Snuffle Mat is a scent-based puzzle designed for dogs, cats, and even rabbits in small to medium sizes. With a colorful, flower-inspired design, it invites pets to sniff out hidden treats, transforming meal or snack time into a stimulating foraging adventure. The experience blends play with practical enrichment, encouraging your companion to use nose and brain to locate rewards rather than simply grabbing quickly from a bowl.
Many households notice that mealtime can feel calmer and more focused when a pet has to hunt for each bite. By encouraging slower eating and mindful exploration, this mat provides a rewarding way to blend nutrition with enrichment. It’s well-suited for households wanting to reduce boredom-driven behavior and to offer a mentally engaging routine that supports curiosity and problem-solving.
Maintenance is straightforward. You can place the mat in a washing machine on a gentle cycle or hand wash for a quick clean. It dries fast and holds its shape after multiple uses, helping you keep the feeding space fresh and hygienic.
Great for daily mealtimes, post-walk snacks, travel days, or any situation where you want a portable enrichment tool that travels well and cleans up fast. Its generous 15.4” x 15.4” footprint is suitable for small and medium pets, including multi-pet households where one mat serves several companions.
Crafted from eco-friendly polar fleece, the mat delivers a soft touch without sacrificing durability. The non-slip base helps keep the mat in place on various floor surfaces, supporting a tidy feeding area and more controlled play sessions. Foldable and easy to store when not in use, it pairs practicality with pet-friendly design.
Q: What is the Tesitehi Snuffle Mat used for?
A: It turns mealtime into a scent-based puzzle, encouraging sniffing and mental engagement while slowing fast eaters.
Q: Is this mat suitable for dogs and cats?
A: Yes—designed for small to medium pets, featuring a non-slip base, eco-friendly fleece, and a portable design.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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