Trusted Pet Store Canada
Fast Shipping Canada





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We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the Texsens Heated Cat House, a spacious, weatherproof shelter designed for winter and outdoor living. Its generous footprint (about 25.19 x 13 x 16.92 inches) makes it suitable for cats, small dogs, and rabbits, with practical placement options from city streets to cozy indoor corners. The Purple variant stands out while delivering comfort, durability, and weather resilience that helps creatures feel secure in changing conditions.
This insulated cat house uses a thoughtful combination of honeycomb panels and aluminum foil to help regulate interior warmth and shield against wind and moisture. An elevated base helps keep paws dry and away from damp ground, while a roof window and observation view keep an eye on the environment without disturbing your pet. The door curtains provide flexible protection during rain, snow, or chilly evenings, so your cat can retreat to a private, draft-free space as needed. A cotton mat adds a soft, immediate layer of comfort, and a cooling pad offers seasonal relief when temperatures rise or when the shelter is used in warmer spaces.
Designed for busy households, this shelter collapses and reassembles in seconds using Velcro connections—no tools required. Cleaning is straightforward: detach at the Velcro seams, wipe with mild soap and water, and air dry. Internal mats are machine washable for thorough refreshment, helping you keep the space clean and welcoming throughout the year.
The included reflective strip increases nighttime visibility, giving you peace of mind when cats roam near entrances or garden paths after dusk. It’s suitable for a range of placements—from front doors and barns to gardens and indoor rooms—making it a flexible option for feeding stations, cat colonies, or stray-friendly sheltering. While it is designed to support outdoor living in winter, the product description emphasizes a weatherproof, elevated, and insulated design that can adapt to your cat’s routine and your space constraints. Consider it a dependable option for households seeking a durable, low-maintenance shelter with practical features and sensory comfort for cold-weather days.
Q: Is this shelter suitable for feral or stray cats?
A: Yes, its weatherproof, elevated design provides a protected space that can help stray or feral cats feel secure.
Q: Is assembly tool-free and easy to clean?
A: Yes. It assembles in seconds with Velcro and cleans by detaching seams, wiping, and air drying.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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Welcome to Petiva. The terms “we”, “us”, and “our” refer to ROCKET ONLINE STORE INC., the company operating the Petiva online store and website (the “Services”).
Petiva is powered by Shopify, which enables us to provide our products and services to you.
These Terms of Service (“Terms”) govern your access to and use of our Services. Please read them carefully, as they include important information about your rights, responsibilities, and legal limitations.
By visiting, browsing, or making a purchase through our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use our Services.
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You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Accounts may not be transferred or assigned to another person.
Petiva offers pet-related products intended for everyday pet care and use. We make reasonable efforts to display products accurately, however product appearance may vary depending on your device or screen settings.
We do not guarantee that product descriptions, images, or other content will always be accurate, complete, or current. We reserve the right to modify or discontinue products at any time without notice.
By placing an order, you are making an offer to purchase products from Petiva. We reserve the right to accept or reject any order at our discretion.
Orders are considered accepted only after payment has been successfully processed. Once an order is accepted, changes or cancellations may not be possible.
All purchases are subject to our Refund Policy and are intended for personal use only.
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Prices may not include applicable taxes, shipping fees, or duties, unless explicitly stated.
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Risk of loss passes to you once the order is handed over to the carrier.
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We may update these Terms from time to time. Continued use of the Services constitutes acceptance of any changes.
ROCKET ONLINE STORE INC.
133 Weber Street North, Suite 327
Waterloo, Ontario, N2J 3G9
Canada
Email: info@petiva.com