Trusted Pet Store Canada
Fast Shipping Canada





Couldn't load pickup availability
We proudly offer free shipping on all orders across Canada. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your order.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (for example, you received an incorrect or defective item), we will cover the return shipping costs.
Refunds are typically processed within four weeks from the time you hand your package to the return carrier. This timeframe includes the return transit time to our facility (5 to 10 business days), return processing once received (3 to 5 business days), and the time required by your bank to complete the refund (5 to 10 business days). In many cases, refunds are issued sooner.
To initiate a return, simply log in to your account, view your order under the My Account section, and select the Return Item(s) option. You will receive a confirmation email once your return has been received and processed.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet The Green Pet Shop Cool Pet Pad — a medium, sage grey self-cooling mat designed for dogs and cats within the 21-45 lb range. There’s no need for water or power; the mat delivers a refreshing chill as soon as your pet settles in.
This pad uses a patented, pressure-activated gel that responds to your pet’s weight. When your companion lies down, a cooling sensation develops immediately. After about 15-20 minutes of non-use, the mat automatically recharges, so it can be ready for the next cuddle session.
Keep in mind the mat is designed for pets in the 21-45 lb range and is made with a non-toxic gel core. For best results, place it in a shaded or indoor area and avoid prolonged direct sunlight, which can affect performance.
Maintenance is simple—wipe by hand with a damp cloth as needed. Never leave the mat in direct sunlight for extended periods, which can affect its cooling performance. With thoughtful use, this pad may become a go-to comfort option for many pets without adding extra energy costs.
Q: How does the self-cooling mat work without water?
A: It uses a pressure-activated gel that cools with your pet’s weight and recharges after 15–20 minutes of non-use.
Q: Is this pad suitable for my pet in the 21-45 lb range?
A: Yes. The medium Sage Grey pad is designed for pets in that weight range and works indoors or in shaded areas.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Thanks for subscribing!
This email has been registered!
| Product | Description | Collection | Availability | Product type | Other details |
|---|